Privacy Polity

1. Introduction

PickServ.com (“PickServ”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use PickServ.com, a service discovery marketplace that helps users find and connect with local service providers.

By using PickServ.com, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

When you use PickServ, you may voluntarily provide:

  • Your name

  • Phone number

  • Email address

  • Service request details

  • Location information (city, area)

  • Messages submitted through contact forms

If provider registration is enabled, providers may also submit:

  • Business name

  • Trade license details

  • Service categories

  • Coverage areas

  • Contact details

2.2 Automatically Collected Information

When you access PickServ, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • General location data based on IP

This information helps us improve performance, security, and user experience.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the platform

  • Display relevant services by country, city, and area

  • Respond to inquiries and contact form submissions

  • Improve website performance and user experience

  • Prevent fraud, abuse, or misuse

  • Communicate important updates

PickServ does not sell your personal information.

4. Service Providers and Direct Contact

PickServ operates as a service discovery platform. When you click a call button, messaging link, or WhatsApp contact, you are connecting directly with a third-party service provider.

PickServ does not control:

  • The information you share with providers

  • Provider privacy practices

  • Communications after you contact a provider

We recommend reviewing the provider’s own privacy practices before sharing sensitive information.

5. Cookies and Tracking Technologies

PickServ may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Store basic preferences

  • Enhance security

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Data Sharing and Disclosure

We may share information only in the following cases:

  • With service providers when necessary to respond to your inquiry

  • With technical service partners that help operate the website

  • If required by law, court order, or regulatory authority

  • To protect rights, safety, or property

We do not sell or rent user data to third parties.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security. You use the platform at your own risk.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide platform services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

If you request deletion of your information, we will process the request subject to legal requirements.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

To exercise these rights, please contact us through the official PickServ contact page.

10. Third-Party Links

PickServ may contain links to third-party websites, including service provider websites.

We are not responsible for:

  • Third-party privacy policies

  • Third-party content

  • Third-party data practices

Users should review the privacy policies of any external site they visit.

11. Children’s Privacy

PickServ is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a minor has submitted personal data, we will take steps to remove it.

12. International Use

PickServ currently operates with a focus on the United Arab Emirates. If accessed from other regions, you understand that your information may be processed in accordance with UAE laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates become effective once posted on this page.

Continued use of the platform after updates means you accept the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please use the official contact page on PickServ.com.

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